SPECIFICATIONS

 

2020 Macbook Pro 13.3 inch: A2251

 

Applicable Model: For Macbook

Brand Name: emotal

For 2018-2020 Macbook Air 13: A1932 A2179

For Macbook 12: A1534

For Macbook 2011 Pro 15.4: A1286

For Macbook Air 11.6 inch: A1465 A1370

For Macbook Air 13 M1 Chip: A2337

For Macbook Pro 13 M1 Chip: A2338

For Macbook Retina 13.3: A1425 A1502

For Macbook Retina 15.4 inch: A1398

For Old Macbook Air 13: A1466 A1369

For Old Macbook Pro 13.3 inch: A1278

High-concerned chemical: none

Macbook Pro 13.3 inch: A1706 A1989 A1708

Macbook Pro 16 inch: A2141

Material: PVC

Model Number: EM41703

New Macbook Pro 13.3 inch: A2289 A2159

New Macbook Pro 15.4: A1707 A1990

Package: Yes

Waterproof: Yes

 

 

Thank you for shopping with Tone N Case!

We’re dedicated to providing you with fast and reliable delivery every time you order.

Processing Time

All orders are processed within 1–2 business days.
During this period, we carefully verify, package, and dispatch your items to ensure they reach you in perfect condition.

Delivery Time

Once shipped, orders are typically delivered within 10–15 business days, depending on your location and local courier services.

International Shipping

We proudly ship worldwide!
International orders may take slightly longer depending on your country’s customs process and postal services — typically 10–20 business days.
Please note that any customs fees, duties, or taxes applied by your country are the customer’s responsibility.

Shipping Confirmation & Tracking

You will receive a shipping confirmation email with your tracking number once your order has been shipped. You can use this number to monitor your shipment’s progress online.

Delays

While we always aim to deliver on time, unforeseen factors such as weather, customs delays, or courier disruptions may occasionally cause delays.
If your order is delayed, please don’t hesitate to contact our support team — we’ll assist you right away.

Contact Us

If you have any questions regarding your order or shipping, please contact our support team at:
📧 support@tonencase.com

Provided the conditions in our refund policy have been met, refunds will be processed using the original form of payment. You can return an item purchased online by posting it to us. Please contact customer service for return address. Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).

• The items with the original receipt are returned within 30 days of purchase.

• Items must be in the original condition as purchased with all labels/tickets attached.

Provided the conditions in our refund policy have been met, refunds will be processed using the original form of payment. You can return an item purchased online by posting it to us. Please contact customer service for return address. Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).