SPECIFICATIONS

 

Applicable Model 1: For Redmi Note 8 4G

 

Applicable Model 10: For Redmi Note 11 4G/Redmi Note 11S 4G

Applicable Model 11: For Redmi Note 11 Pro/Redmi Note 11 Pro 5G/Redmi Note 12 Pro 4G

Applicable Model 12: For Redmi Note 12 Pro 5G

Applicable Model 13: For Redmi Note 12 4G

Applicable Model 14: For Redmi Note 12S 4G

Applicable Model 15: For Redmi Note 13 Pro 5G

Applicable Model 16: For Note 13 Pro Plus 5G

Applicable Model 17: For Redmi Note 13 4G

Applicable Model 18: For Redmi Note 13 5G

Applicable Model 19: For Redmi Note 13 Pro 4G

Applicable Model 2: For Redmi Note 8 Pro 4G

Applicable Model 20: For Redmi Note 14 Pro 5G

Applicable Model 22: For Redmi Note 14 5G

Applicable Model 23: For Redmi Note 14 Pro 4G

Applicable Model 24: For Redmi Note 14 4G

Applicable Model 25: For Redmi A5 4G

Applicable Model 26: Redmi Note 15 Pro 4G

Applicable Model 27: Note 15 Pro Plus 5G

Applicable Model 28: Redmi Note 15 4G

Applicable Model 29: Redmi Note 15 Pro 5G

Applicable Model 3: For Redmi Note 7 4G

Applicable Model 4: For Redmi Note 9

Applicable Model 5: For Redmi Note 9S 4G

Applicable Model 6: For Redmi Note 10 5G/Poco M3 Pro 4G/Poco M3 Pro 5G

Applicable Model 7: For Redmi Note 10 Pro 4G/Redmi Note 10 ProMax

Applicable Model 8: For Redmi Note 11 5G

Applicable Model 9: For Redmi Note 10 4G

Choice: yes

Customized DIY: Customized DIY Friend,Customized DIY Life

Features: Custom

Features 1: Soft TPU Case

Features 2: Anti Fall Case

High-concerned chemical: none

Main Material: Plastic

semi_Choice: yes

 

Thank you for shopping with Tone N Case!

We’re dedicated to providing you with fast and reliable delivery every time you order.

Processing Time

All orders are processed within 1–2 business days.
During this period, we carefully verify, package, and dispatch your items to ensure they reach you in perfect condition.

Delivery Time

Once shipped, orders are typically delivered within 10–15 business days, depending on your location and local courier services.

International Shipping

We proudly ship worldwide!
International orders may take slightly longer depending on your country’s customs process and postal services — typically 10–20 business days.
Please note that any customs fees, duties, or taxes applied by your country are the customer’s responsibility.

Shipping Confirmation & Tracking

You will receive a shipping confirmation email with your tracking number once your order has been shipped. You can use this number to monitor your shipment’s progress online.

Delays

While we always aim to deliver on time, unforeseen factors such as weather, customs delays, or courier disruptions may occasionally cause delays.
If your order is delayed, please don’t hesitate to contact our support team — we’ll assist you right away.

Contact Us

If you have any questions regarding your order or shipping, please contact our support team at:
📧 support@tonencase.com

Provided the conditions in our refund policy have been met, refunds will be processed using the original form of payment. You can return an item purchased online by posting it to us. Please contact customer service for return address. Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).

• The items with the original receipt are returned within 30 days of purchase.

• Items must be in the original condition as purchased with all labels/tickets attached.

Provided the conditions in our refund policy have been met, refunds will be processed using the original form of payment. You can return an item purchased online by posting it to us. Please contact customer service for return address. Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).